eBook faqs

An eBook is an electronic book that allows readers to read material on their PC, laptop or handheld device. It offers numerous benefits over traditional books. First, it\’s available immediately. When you order an eBook through Cataga, you will be presented with a link to immediately download your new eBook. Second, eBooks offer extra flexibility and convenience because once you\’ve downloaded your eBook you can read it directly on your computer or print out a hard copy for you to read whenever you\’d like. And third, you can use your reader software to search the contents of your eBooks and instantly jump to the topics and phrases you\’re interested in

Reading your eBook is very easy – all you need is the Adobe Reader® program installed on your computer. Our eBooks are made available in the Adobe® Acrobat® PDF format (Portable Document Format). PDF files are one of the most common types of electronic documents. More than likely you already have a version of Adobe Reader (Adobe Acrobat Reader®) installed on your computer. But if you don\’t, it\’s available for free from the Adobe web site. If you\’re not sure whether you have Adobe Reader® installed on your system, we recommend downloading and installing the latest version

Yes, you will be able to print your eBook from any computer.

Yes. You will be given a unique password that will allow you to open and read the eBook and save it to any computer.

Once you submit your order and the transaction is approved, you will be presented with a link to immediately download the eBook.

You will also receive an email confirmation of your purchase.

Upon opening the eBook, remember to save the eBook to your computer. Note where you have saved it, and open the file. You will be asked for your password every time you want to open your ebook so keep note of the password supplied.

Unfortunately our eBooks are non-returnable. This is due to eBook refunds being open to abuse by people copying and keeping an eBook, and then demanding a refund.

However if you feel you have a good reason to request a refund, please do contact us and we will sympathetically review your case. Please be aware however that Cataga will grant refunds entirely at our own discretion.

If for whatever reason you have any technical problems accessing your ebook, please contact us. We endeavour to answer all technical problems immediately.